What’s your privacy policy?

We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Is my credit card number and information safe?

At Agua Bendita we are committed with your information safety and security. All your information will be kept safe and confidential. If you register on our website we will keep your contact information in order to send you information about discounts and promotions, not you financial information as it goes against the law.

How can I check on my order?

The moment we send your order, a tracking number is sent to you in order to check the status of your package. In case you don’t get yours, you can contact us through customercare@aguabendita.com.co

How can I return my merchandise?

RETURN FOR REFUNDS ARE ACCEPTED WITHIN 15 DAYS FROM THE DELIVERY DATE. Returned or exchanged products must be unworn, unsoiled or laundered, with all ticketing, tags and protective shields attached, in the condition you received them and in the original box and/or packaging.

If you wish to receive a refund, simply send your item(s) back to us within 15 days of the delivery date. All refund requests will incur in postage and handling charges on the returned items, and will be deducted from the amount to be refunded.

For further information click here

How can I exchange my merchandise?

RETURN FOR EXCHANGES OR STORE CREDIT ARE ACCEPTED WITHIN 30 DAYS OF THE DELIVERY DATE.

If you wish to receive an exchange or store credit, simply send the item(s) back to us within 30 days of the delivery date including a form filled out. Shipping fees will not be refunded. Shipping fees are non-refundable. Store Credits are good for 6 months.

Please send your return to the address below:

Negocios Electronicos S.A.S.

Cra 48 c 16 sur 30

Medellín, Antioquia, Colombia

050022

Be sure to include the RETURN/EXCHANGE form with your name, address and order number or customer number, indicating the items you are returning and any other pertinent information. Any reasons you may have for your return we really appreciate if you let us know. Any feedback will always help us improve.

For further information click here

How do I know what size to order, do your swimsuits run small?

Please refer to the size charts related to each cathegory. Agua Bendita runs smaller than mainstream lines, so please if you are in between sizes, we recommend going up a size.

Any other question, we’ll gladly answer through customercare@aguabendita.com.co